Business Rules Management Solutions Problem Space: Situational Factors

Business rules management solutions are widely applied, standalone or in combination with business process management solutions. Yet scientific research on business rules management solutions is limited. The purpose of this paper is to define the business rules management solution problem space. Using contingency theory and relational theory as our lens, we conducted a qualitative study on 39 business rules management solutions. The range of data sources included interviews and document analysis. From the qualitative study six situational factors have been defined to classify the business rules management solution space: 1) value proposition, 2) approach, 3) standardization, 4) change frequency, 5) n-order compliance, and 6) integrative power of the software environment. The six factors can be clustered in three structures 1) deep structure, 2) physical structure and, 3) organizational structure. The classification of the problem space provides a framework for the analysis of business rules management solutions

Determining the Target System for Mobile Systems as Part of an Integrative Approach for the Economic Impact of ICS: Validation at an SME

Mobile technologies are reshaping the global economic landscape, enhancing speed and comfort of communication and information exchange. Existing studies on the economic impact of mobile technologies taking a socio-technical system perspective are scarce. Our study shortly describes an integrative approach for such systems, which is in detail described in Högler et al. (2015), and specifically constructs the first activity in the integrative approach, i.e. defining the target objectives of the mobile system; it provides a case study at an SME to show this step\u27s applicability and validity. In defining the target system the Analytical Hierarchy Processing technique is extended. It encompasses a) the identification of objectives, and b) the determination of the hierarchy of objectives, c) the determination of the dependencies between objectives, d) the identification of strengths of the dependencies, and e) their likeliness of appearance, a f) prioritisation and g) a consolidation of all previous sub-steps. The case study confirms the validity and applicability and provides reasons for generalisation

Identification of Success Factors for Mobile Systems Deployment: A Method

The present work determines how to identify (critical) success factors for mobile systems and shows why they are important for deployment of these systems. In comparison to stationary systems mobile systems have a bundle of singularities calling for success factors that have to be taken into account. In order to get a clear view especially on critical success factors for a (defined) mobile system, not only the interdependencies between the single (mobile) system components and tasks but also between the success factors themselves have to be examined. The present work depicts a procedure how critical success factors can be identified and weighted. The assumptions of this work are supported by application in practice

Success Factors of Business Process Management Systems Implementation

In this research (critical) success factors for Business Process Management Systems implementation are identified and qualitatively validated. Furthermore a list of critical success factors is constructed. Based on the identified factors a BPMS implementation approach is suggested. Future research consists of situationally considering the success factors in relation to phases in the implementation approach

Collaborative e-Purchasing for Hospitals: IT for Addressing Collaborative Purchasing Impediments

The benefits of collaborative purchasing are many, yet in the healthcare sector, in particular at hospitals, it is still uncommon. In this paper we identify major impediments for collaborative purchasing, resulting in a first component of our proposed collaborative e-purchasing model for hospitals; as a second component it contains a collaborative purchasing typology. After analysis of a first validation round with hospital purchasing professionals, the results show four applicable purchasing types and fourteen collaborative purchasing impediments that are perceived as important for hospitals. The model is further extended by possible IT solutions, identified by experts, addressing the specific fourteen impediments. We conclude that the collaborative e-purchasing model can be used by healthcare consortia, branche organizations, partnering healthcare institutes and multi-site healthcare institutes as a means to help identifying strategies to initiate, manage and evaluate collaborative purchasing practices

Horizontal Collaborative e-Purchasing for Hospitals: IT for Addressing Collaborative Purchasing Impediments

Horizontal collaborative purchasing (HCP) has often been cited as a way for hospitals to address the challenges of the rising healthcare costs. However, hospitals do not seem to utilize horizontal collaborative purchasing on any large scale, and recent initiatives have had mixed results. Focusing on Dutch hospitals, in this paper we present major impediments for collaborative purchasing, resulting in a first component of our proposed electronic horizontal collaborative purchasing model for hospitals; as a second component it contains a collaborative purchasing typology. A first validation round with hospital purchasing professionals, described separately in Kusters and Versendaal (2011), confirmed four applicable purchasing types and fourteen salient collaborative purchasing impediments. The model is operationalized by including possible information technology (IT) solutions that address the specific fourteen impediments. This model is validated through methodological triangulation of four different validation techniques. We conclude that IT has the potential to support, or overcome, the impediments of HCP. The validation also reveals the need to distinguish between more process-related, as opposed to social-related, obstacles; the immediate potential for IT solutions is greater for the process-related impediments. Ultimately, we conclude that the collaborative e-purchasing model (e-HCP) and implementation roadmap can be used by healthcare consortia, branche organizations, partnering healthcare institutes and multi-site healthcare institutes as a means to help identifying strategies to initiate, manage and evaluate collaborative purchasing practices

Evaluation of Mobile Systems – An Integrative Framework

This work presents an integrative framework for the evaluation of mobile systems. In comparison to stationary systems, mobile systems have a bundle of specific singularities that should be considered for evaluation. Further analysis of existing approaches clarifies that an integrative approach for mobile systems is needed considering, besides 1) monetary and 2) qualitative effects, also 3) interdependencies as well as 4) singularities of mobile systems and 5) critical success factors in order to predict the potential system performance. In the construction of the integrative framework we take 1) business/IT-alignment theory, 2) systems theory and 3) identified singularities as starting points, while taking a behavioural science research approach. The resulting framework consists of three main principles (detailed organization-internal evaluation, detailed economic evaluation, integrative evaluation) for a mobile system at hand. We validate the framework by successfully applying it in practical cases. The paper ends with conclusions and implications for further research

Responsible AI and Power: Investigating the System Level Bureaucrat in the Legal Planning Process

Numerous statements and pamphlets indicate that governments should increase the transparency of ICT-implementations and algorithms in eGovernment services and should encourage democratic control. This paper presents research among civil servants, suppliers and experts who play a role in the automation of spatial policymaking and planning (e.g. environment, building, sound and CO2 regulation, mobility). The case is a major digitalisation programme of that spatial planning in the Netherlands. In this digital transition, the research assumption is that public and political values such as transparency, legitimacy and (perceived) fairness are difficult to validate in the practice of the design process; policy makers tend to lose sight of the algorithms and decision trees designed during the ICT -implementation of eGovernment services. This situation would implicate a power shift towards the system level bureaucrat. i.e., the digitized execution of laws and regulations, thereby threatening democratic control. This also sets the stage for anxiety towards ICT projects and digital bureaucracies. We have investigated perceptions about ‘validation dark spots’ in the design process of the national planning platform that create unintended shifts in decision power in the context of the legal planning process. To identify these validation dark spots, 22 stakeholders were interviewed. The results partially confirm the assumption. Based on the collected data, nine validation dark spots are identified that require more attention and research

Organising for Business Intelligence: A Framework for Aligning the Use and Development of Information

Organisations invest in Business Intelligence systems to improve their performance, provide management information and support decision-making. In practice however, Business Intelligence can be ineffective. While Business Intelligence software enables company-wide reporting, problems are encountered in the fit between systems’ provision and changing requirements of a growing amount of users. To contribute to the solution of these problems, a framework is defined to align the use and development of information for Business Intelligence. This framework has been validated using four explorative case studies of larger organisations